1. Introduction

At Keyss n Chords ("we," "our," or "us"), we value the privacy of our students, parents, and website users ("you," "your," or "users"). This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website [www.keyssnchords.com] (the "Site") or use our online platform for booking, managing, or renewing music lessons.

​

​

2. Information We Collect

We may collect various types of personal and usage-related information. This includes your name, email address, phone number, and mailing address. If you are a student, we may collect your age, gender, musical preferences, and experience level. When you make payments, we may collect your credit or debit card details, billing address, and related financial information. We also collect account-related data such as your username, password, and other authentication credentials. In addition to this, we gather usage data, including your IP address, browser type and version, the pages you visit, and your interactions with the platform.

​

3. How We Use Your Information

We use the information you provide to deliver our services effectively, which includes managing class bookings, handling renewals, and maintaining your account. We also use your information to communicate with you, share relevant updates, and respond to inquiries. Your data helps us analyze usage trends and improve the user experience on our platform. Additionally, we use your payment information to process transactions securely. We may also use your data to maintain the security of our platform and prevent fraud or unauthorized access.

​

​

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers who assist us in running our platform and providing services. In some cases, we may be required to share your information to comply with legal obligations or respond to legal processes. If our business is involved in a merger, acquisition, or the sale of assets, your data may be transferred as part of that transaction.

​

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use industry-standard security practices, please be aware that no method of transmission over the internet or electronic storage is completely secure.

​

6. Your Data Protection Rights

Depending on your location, you may have certain rights related to your personal data. These may include the right to access the information we hold about you, the right to correct inaccurate data, the right to request deletion of your information, and the right to restrict or object to certain types of data processing. You may also have the right to request that we transfer your information to another organization or directly to you. If you would like to exercise any of these rights, you can contact us using the details provided on our website.

​

7. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve your browsing experience. You can adjust your browser settings to block cookies if you prefer, though this may affect the performance or availability of certain features on the Site.

​

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, along with the updated "Effective Date." We encourage you to review this policy regularly to stay informed about how we are protecting your information.